By booking or participating in any Topaz Tours itinerary, you acknowledge and agree to the following, which supplement our Terms & Conditions:
Topaz Tours is not equipped to provide specialized assistance for guests with mobility or other special needs and cannot guarantee wheelchair-accessible facilities or vehicles. Guests requiring such assistance must travel with a companion who can provide support
Guests are responsible for their own valuables, travel documents, and personal belongings. Topaz Tours is not responsible for loss, theft, or damage to personal items.
Guests are liable for any damage they cause to hotels, coaches, venues, or other property while on tour.
No refunds will be issued for no-shows.
Unless otherwise stated, packages include hotel room, applicable taxes, and breakfast (if indicated). All incidentals (e.g., room service, minibar, laundry, and any damage charges) are the guest’s responsibility and may be charged to the credit card on file.
For safety or operational reasons, including weather and traffic—the tour leader may modify the itinerary at their discretion. In the event of a breakdown or interruption beyond Topaz Tours control, reasonable efforts will be made to resolve the issue; no monetary compensation will be provided.
We highly recommend that guests book optional tours directly through Topaz Tours for a seamless and supported experience. Please note that any activities arranged independently are outside the scope of our services. Topaz Tours cannot assume responsibility or provide assistance for tours or excursions not booked through us.
If a coach breakdown occurs, a replacement vehicle will be provided as soon as reasonably possible. No monetary compensation will be offered.
While listed hotels are confirmed, circumstances beyond our control (including acts of God, war, terrorism, government regulation, disasters, strikes, civil disorder, or transportation disruptions) may require substitution with a hotel of similar standard. No monetary compensation will be offered
To the fullest extent permitted by law, Tours Limited/ Topaz Tours will not be liable for indirect, special, incidental, or consequential damages.
